•: This is not a problem with your financial institution, but rather an issue with Quicken. Check the error page for solutions. •: This error can result when Quicken attempts to access a financial institution account that has been closed, or the account number or information has changed on the financial institution's website. •: This is likely caused when your financial institution has changed its website, added a new web page, or introduced a pop-up window, such as a request to verify or update your personal contact information, that requires an action by you to continue. • Call or email your financial institution and ask if anything has changed with the Quicken setup, or if they are having problems with their file servers. • Wait a couple of hours and then attempt to again. Beyond scheduled maintenance or downtimes for a financial institution, there may also be an unscheduled outage or even a temporary internet outage between you and your financial institution that is beyond their control but is preventing access to their servers. • Visit the, which has solutions for frequent issues listed under various categories. ![]() It is important that you follow the steps exactly as they are outlined below to ensure your document will be restored with the most current data. If you are using Cloud Sync and see an “Invalid Document ID” error it means that you need to send an entirely new set of data back up to the server, and then set up Cloud sync again for all other devices. The rest of this article explains how to send up a fresh copy of your data and set up Cloud Sync again with new documents on your other devices. Before sending up a fresh set of data, be sure you are on your device that you feel has the most up to date information. If possible, try to make sure Banktivity for Mac is in this state as it has the most complete set of data to send up (e.g. One of the biggest news items in the personal finance software space for 2015 was the releasing a new version of Quicken for Mac. The last time there was a true update for Quicken for Mac was in 2007. Quicken Essentials for Mac was released after that, but no one really takes that app seriously. Banktivity has reports and our iOS products don’t). Setting Up Fresh Cloud Sync From Mac: On Mac – Open your Banktivity document, go to View> Show Sync Settings. – Click “Troubleshoot Cloud Sync”. Then click on the text that says “Click here to stop syncing this document.” – Click “Sync Setup”. -Follow the onscreen instructions to send up a fresh copy of your data to the Cloud Sync server (you’ll be asked to provide a new cloud document name and password). On other devices – Create a new document – Follow the onscreen instructions to set up cloud sync. – Identify the cloud document you created in the step above and select it Setting Up Fresh Cloud Sync from iOS: On iOS Device – Tap “ New Banktivity Document, click “Open Cloud Sync Document” and follow onscreen instructions to sync with the cloud document created in the step above Once you have successfully pulled down a fresh set of data and you are syncing, you can delete your older document(s) that still show an “Invalid Document Id” error. This entry was posted in,, and tagged. Bookmark the. 124 people found this article useful This article was helpful This article was helpful 124 people found this article useful.
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АвторНапишите что-нибудь о себе. Не надо ничего особенного, просто общие данные. Архивы
Март 2019
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